Hospitality Department


The rationale for all qualifications in the BTEC First suite in Hospitality is to:

● inspire and enthuse learners to consider a career in the hospitality industry, rather than just being a customer or patron

● support progression to a more specialised level 3 vocational or academic hospitality and catering course or an apprenticeship in hospitality and catering

● give learners the opportunity to gain a broad understanding and knowledge of, and skills in, the hospitality industry

● give learners the potential opportunity, in due course, to enter employment within a wide range of junior job roles across the hospitality industry, for example waiter/waitress, or assistant front-of-house staff.



  • Mrs C McGowan-Lees H.O.D.
  • Miss D Jamison
  • Mrs T McNamara
  • Mrs Janet Blair – Food Technician


The core units are:
  • Unit 1: Introducing the Hospitality Industry this unit covers the different aspects of the hospitality industry, looking at its component parts and the different products and services that are offered as well as the essential processes involved in operating a hospitality business.
Unit 2: Working in the Hospitality Industry this unit covers the importance of team working and customer service for working in a variety of roles within the hospitality industry, and looks at other important aspects such as personal appearance and personal attributes necessary to work successfully. The optional specialist units offered within this qualification build on the core and provide learners with an opportunity to develop a wider understanding and appreciation of the hospitality industry, depending on their interests and motivation. These optional specialist units are split into two groups, Group A and B; learners must choose one unit from each group. This ensures a broad delivery of knowledge, skills and understanding.

Group A offers a choice of three units containing the underpinning knowledge required for a broad understanding of the hospitality industry. Units in this group are:

Unit 3: Food Safety and Health and Safety in Hospitality – where learners will discover the various aspects of health and safety, and food safety law in relation to those working in the hospitality industry.

Unit 4: Costing and Controlling Finances in the Hospitality Industry – where learners will explore the costs that are incurred within the hospitality industry and how they are controlled, as well as understanding how hospitality businesses can make profit.

Unit 5: Enterprise in the Hospitality Industry – where learners look at what hospitality businesses do, trends that affect how they operate, as well as business ownership in the hospitality industry.

Group B offers a choice of three units related to specific areas of the hospitality industry. These units contain a mixture of practical skills and theory related to these areas. Units in this group are:

Unit 6: Planning, Preparing, Cooking and Finishing Food – where learners will explore the understanding and skills required for proficiency in planning, preparing, cooking and finishing a range of food types in the hospitality industry.

Unit 7: Food and Beverage Service in the Hospitality Industry – where learners will explore the understanding and skills required to deliver food and beverage service in the hospitality industry.

Unit 8: Front Office Services in the Hospitality Industry – where learners will explore the understanding and skills required to work in front-office roles in the hospitality industry.

Assessment approach The Edexcel BTEC Level 1/Level 2 First Award in Hospitality includes one externally assessed unit in the core to introduce externality into vocational programmes of study. This will assist learners as they progress either into higher levels of vocational learning, or to academic qualifications.

The remaining units are internally assessed. Internal assessment enables learners to receive feedback on their progress throughout the course as they gather and provide evidence towards meeting the unit assessment criteria.

Delivery strategies should reflect the nature of work within the hospitality industry by encouraging learners to research and carry out assessment in the workplace, or in simulated working conditions, wherever possible. It will be beneficial to learners to use local examples, wherever possible, and for your centre to engage with local employers for support and input. This allows a more realistic and motivating basis for learning and can start to ensure learning serves the needs of local areas.

Learners should be encouraged to take responsibility for their own learning and achievement, taking account of the industry standards for behaviour and performance.

Post 16

BTEC National Subsidiary Diploma in Hospitality

The BTEC Level 3 Hospitality qualification offered in St Mary’s College provides comprehensive knowledge and understanding of the Hospitality Industry. The course also provides students with the knowledge and skills required to prepare learners for a career in the Hospitality/Food Industry and Tourism Management Industry.


  • Support progression to academic Hospitality courses at University and Colleges.
  • Give learners the opportunity to gain a broad understanding and knowledge of and skills in the Hospitality Industry.
  • Give learners the potential opportunity to enter employment, training programmes or apprenticeships within a wide range of roles across the Industry.

Why study BTEC Hospitality?

  • Would you like the opportunity to develop a range of skills and techniques, personal skills and attributes essential for success performance in working life?
  • Would you like a career within the Hospitality and Food Industry?
  • Would you like to study a degree in International Hospitality and Tourism Management or International Hospitality and Tourism Management?

How will I be assessed in this subject?

There are no written examinations in this course. All units are assessed through coursework/ portfolio and completion of work placements. BTEC Level 3 Subsidiary Diploma in Hospitality consists of three mandatory units plus optional units that provide for a combined total of 360 guided learning hours (GLH) or 60 credits for the completed qualification.

Which units will I study?

Mandatory Units

  • The Hospitality Industry
  • Principles of Supervising Customer Service Performance in Hospitality, Leisure, Travel and Tourism
  • Providing Customer Service in Hospitality

Specialist Units

  • Food and Drinks Service
  • European Food
  • Personal Selling and Promotional Skills for Hospitality
  • Planning and Managing a Hospitality Event

What careers pathways are available to me if I study this subject?

The course prepares learners for careers in the Hospitality, Food and Catering Industry in various roles and has a huge focus on employability skills. You could go onto further study Hospitality and Tourism Management.

What could I study along with Hospitality?

  • Double Award Health and Life Science
  • BTEC Science
  • Business Studies
  • ICT
  • Languages
  • Geography

Hospitality Experiences

  • Event Planning
  • Visits to Hospitality Sector
  • Hotel and Restaurant Visits
  • Guest Speakers – from across the Industry, City Hotel
  • Work placements - Placement opportunities
  • Supporting Events
  • “Chillax and Relax” – the Hospitality Lunchtime Café


As a department we offer a series of coursework support throughout the year, aimed at supporting pupils who need extra help or who have fallen behind in their coursework. This gives them the opportunity to gain additional assistance and support to help them reach their full potential.

Examination Performance

We are very proud of our KS5 Hospitality pupils. The girls achieved grades A - C in their BTEC Level 3 Hospitality Qualification. All their hard work and commitment has been rewarded. We are delighted for them and wish them every success with their future onward journeys.

Extra Curricular

BTEC Hospitality pupils are provided with the opportunity to complete a variety of work placements and gain valuable experience and insight into the Hospitality Industry during their course of study.